data is on, but can't access the internet

Published by on November 13, 2020

Sometimes Smartphones Require Smart Solutions. and see … These networks are separate from the typical home or business network and usually have relatively small data caps. Monday to Sunday (Including Public Holidays) 9am-12am. The 10yo ACER is not being affected by this problem at all. It has at least two signal bars. in less than a minute. Funny thing is when I have reached my data limit and it has been reduced I can access the internet without a problem. Microsoft global customer service number. Tip: If you need help following any steps, visit our Device tutorials page, select your device, and use the search bar to find what you're looking for. I then reinstalled Windows 10 a 3rd time. Also, none .css-dixatk{color:#000000 !important;background-color:!important;}.css-dixatk:hover{color:#141414 !important;background-color:#f0f0f3 !important;}.css-dixatk:focus{color:#141414 !important;background-color:#f0f0f3 !important;}.css-1ay6ky1{line-height:50px !important;}Forums. Try moving to a location where you can get more than 2 bars of signal strength on your cell phone and then try accessing your mobile internet again. If you continue to have problems and you have a separate modem you can try your modem without the router. You can change your phones homepage and you shouldn’t have any further issues. I had a similar experience –I had a similar experience – returned from trip to Europe to find calls and texts worked fine, but could not connect apps to internet. They won't work to completion even to tell me that nothing is wrong or that the troubleshooter can't help. Let them know that your cell phone connects and works properly with other networks perfectly fine, but it just won’t connect when at home and if you get a good tech agent they should be able to configure it properly fairly quickly. My phone died and now won’t power on or charge. That’s ok. Then you are going to want to tap on the URL bar at the top of the page (the one that shows the website that you are currently on) and you are going to manually enter the URL of a major website that you know should be working. I’ve tried my sim in an unlocked iPhone 4 and I have the same issue. My web browsers functionality returned after uninstalling AVG software, NVidia graphics What do you think is the problem? There is more information about these on the Firewalls page, including why you need firewalls. Once you locate your APN or Proxy settings you may need to search for the correct settings for your specific mobile network online in order to verify that everything is correct. You can follow the question or vote as helpful, but you cannot reply to this thread. Remember that when you call them that you should do so from another phone and not from the phone you want to troubleshoot. I have no issues getting on facebook, google, etc when I'm connected to a wifi network, but when I'm out and about, I can't get anything to open at all. Tip: If you need help following any steps, visit our Device tutorials page, select your device, and use the search bar to find what you're looking for. I almost brought my phone to the service center, because my friend told me that my phone needed to be flashed. Thank you so much:). Try the following series of steps, in order, to see if this fixes your problem. Thanks for your feedback, it helps us improve the site. In Chrome, when I do a search with the You need to follow the instructions that came with your router or modem. If it does then congratulations your internet is working and there is simply a problem with your web browser’s homepage. Return to top I have also checked for Malware as the cause; my tools have not been able to find anything. The wireless network you're currently logged into (if any) should be indicated. Whether these devices can talk to each other (i.e. Deleting and reinstalling apps. My first thought was to refer you to how to fix the Wi-Fi connection on an Android smartphone which was briefly mentioned at the beginning of this article because it lists many common fixes for not being able to establish a Wi-Fi connection with a smartphone, but it sounds like you might have already visited that guide since you mentioned that you hard reset your LG Optimus which unfortunately didn’t resolve the issue and leads me to believe that the issue isn’t with your phone but it probably has to do with your wireless modem/router. I cannot go back to Windows IPv6 is set up on the laptop, but it is not connected or working. you can't access any websites or Internet services) or if the difficulty is only with a certain program or a specific website is not responding. I will be happy to assist you with this. The testing process should be similar with other firewall products. I hope you found this guide informative and helpful. Thank you in advance and I hope you can help me. Are you in an area where your Internet access may be crowded or do you experience differences in operations at different times of the day? The rural/urban internet divide is an issue of concern for governments. If you continue to have problems, you should try resetting the router. Does this happen when connected to both mobile data and Wi-Fi data? Thank you for being part of the Community Forums, and enjoy your weekend. We'll assume that your Internet was working at an earlier point. The steps used to access these setting may be different depending on what make and model of phone you are using but generally to get to these options you can access your Home page (the screen you see when you first turn on your phone), tap the Menu key (usually located in the bottom left hand corner of the phone), Tap Settings, select Wireless & Networks, and then check to make sure that the Mobile Network check box has a check mark. What can you suggest? If it doesn’t, which I think it will, then contact your homes ISP (Internet Service Provider) or the modems manufacturer and tell them that you need to configure your modem to work correctly with your smartphone. If don't know, you can use Winkey+r to open a Run Box. Rebooting (not to be confused with resetting) your Android phone should be one of the first things to do when trying to fix an issue on your smartphone as it can solve many minor software glitches hiccups and or bugs. You'll need to uninstall your Zone Alarm product, reboot, then reinstall using the most current version of the ZoneAlarm product you're using. Where I refer to your router this may be configured as a separate high-speed modem connected to an external router or as an all-in-one combined modem/router supplied by your ISP (most common). Verizon suggested I do a hard reset. Authorized Retailers / Authorized Distributors for Mobile Devices. Resetting date and time. We'll assume that your Internet was working at an earlier point. If the problem is not with the site, call us at 1-877-746-0909. Data Connectivity Problem. If some of your phones internet WiFi applications are working, for example, email or some other app, but your browser is not working, or vice versa, try this: Log into your Router, some are 192.168.2.1 or 192.168.1.2, (you should find this in the book provided by your ISP or on the router itself). Sorry, there is insufficient stock for your cart. before another automatic Windows 10 update ran and then the problem returned. That is one of the tricks that you can use to help solve internet issues when your Android is pulling its data from a Wi-Fi connection. The phone shows full signal with 4G and I've checked and there's not a network issue. Wi-Fi is turned off and you're using T-Mobile data. It lasted for about 3 week before a Windows 10 update somehow It allows me to make a phone call. Just for good measure I would review another article I wrote a while back to see if the advice there seems to help solve your problem. • 2. If your mobile data was accidently turned off or disabled then that would be a very good reason why the mobile internet on your cell phone is no longer functioning properly. I have tried almost all of the troubleshooting methods. This is what I have attempted and none of it has worked: Here's my installing Windows 10 sobbstory (non-essential information). I suspect there is a problem with a network driver or an internet protocol; possibly something involving TCP or DNS. The troubleshooter may prompt you to check the router settings, but first you'll need to ensure that the network cables are firmly attached and that your modem is connected to either the cable outlet or the phone line (depending upon which ISP's service you're using) and that the cables are not damaged.

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